Group Classes:

• All classes run as courses and must be booked and paid for in advance.
• Additional classes can be booked on a drop-in basis if there is space available.
• 3 hours notice of cancellation is required to rebook or catch up another time. All no-shows and sessions cancelled within this time will still be charged the full fee. Please see details for catch ups below.
• Please bring your own mat and head cushion/towel. I provide small equipment, but you’re welcome to bring your own.

Catch Ups:

• Missed classes cannot be carried forward to another course, unless the class has been cancelled by myself, in which case it will be used as credit towards your next payment.
• You will be eligible for a catch up class if prior notice has been given (at least three hours before your class runs).
• You can catch up in any class (face to face or online) within the same course time frame, space permitting.
• Catch up slots aren’t always guarenteed, but I will try my best to help you make up your missed class within the same block.
• If you miss your class but you did not notify your absence prior to the session, it cannot be used to catch up.
• All classes are non-refundable.

Studio Sessions:

• 24 hours notice of cancellation is required to rebook or carry forward to another time. All no-shows and sessions cancelled within this time will be charged the full fee.
  
• Please wear suitable clothing that is clean and comfortable to move around in (nothing too tight or baggy). Please wear socks (no shoes or bare feet). Gents – please wear gym tights or cycling shorts under gym shorts.
• Please do not attend your session if you are feeling unwell. You are welcome to catch up or rebook your session.
• Mats and equipment are provided in the studio. You are welcome to bring your own if you prefer.
• Payment is due before or on the day of your session. Cash/BACS accepted.

Things To Consider During Your Sessions:

• Classes start on time, so out of consideration for the teacher and other class members please enter your class five minutes before your class starts.
• The warm-up is an important aspect of each class and essential for your own safety. Please do not enter the class if you are more than fifteen minutes late.
• Please let me know if your medical history has changed, as this may affect what you can do in class.
• Please understand that any form of exercise carries a risk of injury and you will take responsibility for your own body. Please tell me if anything uncomfortable or unusual is experienced during or in between classes. Stop doing the exercise if you think you need to or follow the alternatives I provide.
• If you are struggling with anything in your class or your circumstances have changed that stop you attending classes, please do contact me by phone or email, as I am more than happy to discuss.

Online Classes:

By taking part in an online Pilates class, you fully understand and agree to the following:

–  Your teacher is not able to offer any personal correction
–  You agree to take responsibility for your own body
–  You agree not to perform any exercises or movements that may cause you discomfort
–  You confirm that you are fit and able to join the class

• You must ensure that you are working in a safe environment and that you are able to clearly see and/or hear your teacher in order to follow instructions.
• It is your responsibility to let the teacher know before the class if anything affects your ability to exercise that day.
• By joining the class you automatically agree to waive all statutory rights against your teacher.
• All of these terms also apply for classes and 1-1 sessions online.
• All new clients must have completed an online enrolment form before joining a class.
• Please mute yourself when you are online unless you are in a 1-1 session.
• If classes have very low numbers, or if a class needs to be cancelled for any reason, your class fee will be credited to you.

Your Enrolment & Data Protection:

• Body Control Pilates is a safe form of exercise, but it is important to consult your GP or health practitioner before commencing if you have any injuries or concerns.
• A online ‘client enrolment form’ must be completed and signed before your first class. If anything changes with your contact or medical details, please let me know so that I can update your form accordingly.
• Your enrolment form and contact details will only be used in direct relation to my Pilates classes and private sessions. They are securely kept and will never be passed onto third parties. I only use the information you have provided for teaching purposes.
• If you wish to unsubscribe from my emails, you can do at any time by clicking ‘unsubscribe’ or emailing me to request your details to be removed.